Resilience

ADG’s online resilience training


Resilience as a coping mechanism for FIs 

Around the world, FIs are confronted with unprecedented challenges that bring along the need to re-think, adapt, and in some cases rapidly innovate business models as well as embrace new forms of collaboration. However, change, especially rapid and substantial change, can decrease individual productivity levels and diminish motivation as well as organizational performance.  

Teams in FIs are currently confronted with many challenges that bring up questions like: 

  • how to navigate crisis,  
  • how to change, while also granting stability,  
  • how to keep motivation high while missing out on KPIs due to, e.g., increases in NPLs, 
  • how to promote effective communication among team members and in customer interactions.  

Times of crises are often characterized by higher levels of stress and uncertainty as new approaches need to be tried out and tested. This not only decreases productivity levels, but most importantly is harmful for employee’s health and well-being. At times this can even have a negative long-term effect on the psychological wellbeing of employees and might lead to burn out.  

An approach that is gaining more and more attention as it counteracts the negative consequences of physical, mental, and emotional stress is resilience. Resilience can be understood as the ability to resist stress, better cope with challenging situations and become stronger through the experience of having successfully mastered a challenge. 

The good news is: Resilience can be trained! For individuals, teams, and groups as well as for organizations by actively contributing to maintaining mental health, performance, and the ability to change. 


Resilience as a coping mechanism for FIs


ADG’s online resilience training-program 

ADG’s online resilience training takes a holistic approach as it encompasses 3 topics focusing on different intervention levels. The topics are structured as follows: 


Personal
resilience 

Target group:
All employees (including mid- and senior level managers) to train resilience at the individual level 

  • introductory webinar (Live)  
  • self-study phase (web-based training)  
  • in-depth and intensive webinar (Live) 
  • development journal 



Team
resilience 

Target group:
Mid- and senior level managers to strengthen the resilience of branches, departments, and teams 

  • introductory webinar (Live)  
  • self-study phase (web-based training)  
  • in-depth and intensive webinar (Live) 
  • development journal 

Organizational resilience 

Target group:
Senior level managers to make the organisation crisis-proof and resilient 

  • introductory webinar (Live)  
  • self-study phase (web-based training)  
  • in-depth and intensive webinar (Live) 
  • development journal 

Online Kommunikation




In the live webinars, our trainers provide participants with specialist knowledge on resilience, exchange with participants and accompany them in training resilience at the individual, team, and organisational level. In addition, participants will work independently on the topics and learn how to use resilience keys by going through web-based trainings as well as with the help of their personal development journal

Format

Option 1:

Purely self-paced web-based training with a total learning time of approx. 6 hours





Option 2:

Digital training program consisting of 3 topics (total learning time: 21hrs + time needed for individual and group assignments) 

  • 4 web-based training modules with a total learning time of approx. 6 hours 
  • 6 webinars (approx. 15 hours), i.e., 
    • 3 introductory webinars (à 1 hr) and  
    • 3 in-depth online training sessions (à 3-4 hrs) 
  • peer-exchange (via video meetings; individual time scope) 
  • Group size: Max. 20 participants 

Your contact person 

Any other questions? We are happy to answer them, please get in touch with us. 

Isabelle Katthagen

+49 2602 14-276